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Methods of Payment

A RETAINER FEE / DEPOSIT OF 50% IS REQUIRED UPON RESERVATION.

ALL DEPOSITS ARE MADE USING THE HONEYBOOK SOFTWARE. THE SECOND PAYMENT IS TO BE MADE BEFORE OR UPON DELIVERY. THE RETAINER IS NON-REFUNDABLEAT A MINIMUM, CLIENT AGREES THAT THE RETAINER FEE FAIRLY COMPENSATES PARTY LIFE POP, LLC FOR COMMITTING TO PROVIDE THE SERVICES AND TURNING DOWN OTHER POTENTIAL PROJECTS/ CLIENTS.  

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FULL PAYMENTS ARE REQUIRED FOR THE FOLLOWING REASONS:

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-YOUR EVENT WAS BOOKED WITH LESS THAN A 2 WEEK NOTICE 

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-YOUR EVENT TOTAL COST IS UNDER $299 USD.

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-NO ONE WILL BE AVAILABLE TO SEND PAYMENT ON THE DAY OF THE EVENT (TYPICALLY FOR WEDDINGS)

Customer Responsibility

BY ACCEPTING DELIVERY OF RENTED ITEMS, CUSTOMER AGREES THAT S/HE HAS RECEIVED IN GOOD ORDER ALL RENTED ITEMS AND OTHER GOODS LISTED ON THE INVOICE. THE CUSTOMER ASSUMES FULL RESPONSIBILITY FOR ALL RENTED ITEMS, INCLUDING THEIR SAFE AND PROPER USE, OPERATION, MAINTENANCE, AND RETURN TO PARTY LIFE POP, LLC. CUSTOMER IS RESPONSIBLE FOR ALL LOSS, DAMAGE, OR REPAIR (FULL RETAIL VALUE OF RENTAL EQUIPMENT)

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PARKS & VENUES

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CUSTOMER AGREES TO STAY WITH ALL THE RENTAL ITEMS TILL THE DELIVERY DRIVER RETURNS FOR PICK UP.

Cancellation Policy

THE CUSTOMER HAS 24 HOURS FROM THE TIME OF MAKING THE DEPOSIT TO CANCEL THE RESERVATION AND RECEIVE A FULL REFUND. AFTER 24 HOURS THE 50% RETAINER FEE IS NON-REFUNDABLE 

Date Change

ONCE A 50% RETAINER FEE IS MADE, THE EVENT DATE CAN BE CHANGED TO ANOTHER DATE. AS LONG AS THE DATE IS NOT FULLY BOOKED BY OUR EVENT PLANNERS, THE RETAINER WILL BE TRANSFERABLE. ​

By paying the invoice, you understand that 50% of the entire order total is non-refundable. You have 24 hours to request a full refund and cancel your order (as long as your event is over 14 days away) Purchases of equipment, supplies, balloons, & paint materials will be subtracted from your refund amount if your event is cancelled by you (the client) or by this company.
By submitting your payment, you understand that any balance due must be paid in full at the time of arrival to the event venue.
Party Life Pop reserves the right to cancel your event at any time. 

*these policies are unique to Party Life POP to ensure all event services are provided to those who make a payment for backdrop rentals or balloon decorating. 

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